Drakaris Casino Legal Notice
The Company Behind Drakaris and How Disputes Are Escalated
Drakaris is operated by Novatrix SRL, registered in Curepipe, Mauritius. Correspondence that cannot be resolved through the support address below should reference this registration when a formal or legal matter is being raised. Drakaris holds no licence issued by an Australian state or territory authority, and players from Australia use the platform under the laws of their own jurisdiction rather than under a local gambling licence; the Interactive Gambling Act 2001 and ACMA do not regulate this operator. A complaint that Drakaris support has not resolved to the player’s satisfaction can be escalated to EGIS, an independent alternative dispute resolution body operating under the Tobique Gaming Commission framework. EGIS accepts escalations covering payment disputes, bonus decisions and account closures once the internal complaints process has been exhausted, and provides a written outcome once its review is complete.
Copyright and Trademarks
The Drakaris name, logo and site design are the property of Novatrix SRL. Game titles, characters and artwork displayed in the pokies, live casino and table game sections remain the property of the studios that developed them, including Pragmatic Play, BGaming, Hacksaw Gaming, Nolimit City, Evolution Gaming and the other providers aggregated through the SOFTSWISS platform, and their inclusion on this site does not transfer any rights in that content to Novatrix SRL or to players. Reproducing site content, game artwork or the Drakaris brand elements without written permission is not permitted.
Responsibility for Site Content
Novatrix SRL is responsible for the content published directly on drakarisonline.com, including promotional text, bonus descriptions and the pages covering rules and policies. Content generated within individual games, such as in-game animations, paytables and result displays, is the responsibility of the studio that built the game and is licensed to the platform for distribution rather than authored by Novatrix SRL.
Content From External Sources
Where the site references figures, dates or claims sourced from a game provider or a payment processor, such as an RTP percentage or a processing time, that information is provided by the third party in question and reproduced here for player reference. Novatrix SRL does not independently verify every figure supplied by a provider and is not responsible for inaccuracies originating from a third-party source, though corrections are made once identified.
Licence and Regulatory Authority
Drakaris operates under E-gaming Licence No. 0000002, issued by the Tobique Gaming Commission to Novatrix SRL. The Tobique Gaming Commission is based in the First Nation jurisdiction in New Brunswick, Canada, and requires licensees to maintain KYC and anti-money-laundering controls. The Commission’s public registry lists Novatrix SRL as an active B2C licensee, with the licence valid through March 2027.
Contact
Legal and licensing enquiries relating to this notice can be sent to [email protected].