Drakaris Casino Terms and Conditions

Accepting These Terms at Registration

Completing the Drakaris registration form and confirming your email address constitutes acceptance of these terms in full, and the resulting agreement is legally binding between you and the operator, Novatrix SRL. The terms apply from the moment your account is created and continue to apply to every deposit, wager and withdrawal made through it, regardless of whether you have read the full document. Where a promotion or bonus carries its own conditions, those conditions supplement rather than replace this document.

What Counts as Prohibited Conduct

Operating more than one account per person, household or device is not permitted, and any accounts identified as duplicates during a review may be suspended pending verification. Bonus abuse, meaning deposit patterns, betting sequences or withdrawal requests structured specifically to extract bonus value without genuine play, is grounds for forfeiting the bonus and any winnings derived from it. Collusion between players, including sharing information about live dealer outcomes or coordinating bets to manipulate a table, voids the wagers involved. Use of automated betting scripts, bots or any software that places wagers without direct human input is prohibited across pokies, live tables and the sportsbook alike, and detection results in account review.

Malfunctions and Voided Results

A confirmed technical malfunction, whether in game software, the random number generator or the display of a result, voids the round in question and any payout associated with it. Where a malfunction affects the outcome of a live dealer stream, such as a dropped connection during a hand, the round is settled as a push and stakes are returned. Drakaris relies on the SOFTSWISS platform’s transaction logs to determine whether a disputed result reflects a genuine malfunction rather than a display delay, and the logged outcome is treated as authoritative for settlement purposes.

Identity Verification Requirements

Verification is not required to browse the site or place a first deposit, but it becomes mandatory before a first withdrawal is processed. Documents requested at that stage are a government-issued photo ID, most commonly an Australian driver’s licence or a passport, together with a proof of address dated within the last three months, such as a utility bill or bank statement, and confirmation of the payment method used for deposits. Submitted documents are reviewed within 24 to 48 hours, and clear, uncropped scans sent together in a single submission avoid the delays that come with resubmission requests.

Deposits, Withdrawals and Bonus Rules

The table below summarises the payment and bonus figures that apply to Australian accounts.

Pokies contribute 100% of stakes towards the wagering requirement, while table games and live casino titles may contribute at a reduced rate or not at all, and the current contribution rate for a specific title is shown on its bonus terms page in the cashier. Players must be 18 or older to hold an account or activate any bonus offer. Drakaris holds an offshore licence issued by the Tobique Gaming Commission and is not licensed by any Australian state or territory authority, so participation from Australia takes place under the laws of the player’s own jurisdiction rather than under a local gambling licence.

Liability for Losses and Service Interruptions

Drakaris is not liable for losses arising from a player’s own connectivity issues, device faults or misuse of the platform outside its intended operation. Where the platform itself is unavailable due to scheduled maintenance or an unforeseen technical fault, the operator’s liability is limited to restoring access and, where applicable, reversing any incomplete transactions affected by the outage. This limitation does not apply to funds correctly credited to a verified account, which remain payable once withdrawal conditions are met.

Governing Law and Regulator

These terms are governed by the framework of the Tobique Gaming Commission, the licensing authority for E-gaming Licence No. 0000002 held by operator Novatrix SRL. Disputes that cannot be resolved through Drakaris support may be escalated to EGIS, which operates as an independent alternative dispute resolution body under the Tobique framework and provides a formal route beyond the internal complaints process.

Amendments to These Terms

These terms may be updated to reflect changes in payment methods, bonus structures or regulatory requirements applicable to the licence. Material changes are posted on this page with an updated revision date, and continued use of the account after a change takes effect is treated as acceptance of the revised terms. Where a change affects an active bonus or an in-progress wagering requirement, the terms in force at the time the bonus was activated continue to apply to that bonus until it is completed or forfeited.